Order Management Feature List
SmartStock360 has order management capabilities designed for future-facing online retailing, such as:
- Support for all drop-shippers and integration on virtually any vendor platform
- Automatic workflow direction of in-store pickup orders to the site
- Intelligent sourcing, order routing and automated fulfillment decisions based on analyzed past
Order management, the building block of the enterprise
Fully integrate your omnichannel business operations like order processing, customer service/CRM, planning and purchasing, inventory management, warehouse management and eCommerce with open-source licensing.
Sync your current enterprise wide systems like eCommerce platforms, multiple shopping channels, shipping companies, payment processors, marketing/CRM, and fraud prevention.
The Order Management System Challenge
Having an optimized Order Management System (OMS) is the backbone of any retail operation. When the OMS system does not work efficiently and flawlessly, the entire workflow suffers. Shipping times may increase, leading to unhappy customers and lost revenue opportunities due to cancelled orders. The myriad of challenges only multiplies when an enterprise has multiple warehouses, physical locations, and a large eCommerce business.
The Smartstock360 Differentiator
From the click of the purchase button, an order should have a fully automated work flow directed to the correct business unit. Warehouse workers know what to pick, sales are recorded and subtracted from inventory, and fulfillment knows where to send the order.
Interested in how SmartStock360 can work for your business?