Our US-based team has deep experience implementing, managing and customizing order management systems.
Our implementation process has been streamlined to save time, eliminate interruption in service to your customers, and make the entire on-boarding a smooth process for your entire team.
No matter the scale of your project, our team will provide dedicated technology and business professionals to support the SmartStock360 implementation every step of the way. No stone will be left unturned, and your team will never be in the dark. Open, honest communciation lines are the core of our values.
The Smartstock360 Implementation Process
- Analysis of existing OMS and business processes to align the SmartStock360 solution with your needs
- Clear Project Planning that defines the goals and needs of the project across our team and yours
- Project management from SOW to go-live
- Deployment with documentation
- Training for End-users as well as add-on managed services including help desk or support team
- Performance Monitoring including analysis of your systems and optimizing processes